Absolutely wonderful customer service. I used to never want to deal with insurance but this team makes it quite easy to call in and ask questions and make updates!
Emma Cordova
Everything and everyone has been extremely helpful and attentive to my questions about the insurance, also great customer service to my needs! Will definitely recommend state farm.
Kelsey Sloan
2
Marissa at Roy Copeland's office is great! She has been very helpful and patient with me as I have been looking into different home insurance options. Thank you for all your help with picking the right policy for us without being pushy as I shopped around to compare options. Very attentive and friendly staff that follows through.
Mihir
2
I recently signed up for home insurance, and the experience was excellent. Marissa is always helpful, responds quickly, and answers all my questions thoroughly. Bundling my policies also gave me a great discount. I highly recommend the Roy Copeland State Farm agency!
Laicey Norton
2
Kamryn and Roy took amazing care of my husband and I. They went above and beyond for us. Made sure we were taken care of and did not stop until the job was done. I will highly recommend them to family and friends. Thank you both! π«Άπ§‘
Echoes of Grace
2
I needed auto insurance for my father in law and Marissa was very helpful and informative. We were able to get his car covered momentarily although we were not able to maintain it since he didnβt have an actual driverβs license. Still, I was grateful for their kindness and understanding.
Suzanna Riling
2
My husband and I worked with Roy who was absolutely amazing. We were looking to switch insurance and Roy was very open and honest about the policies. He thoroughly explained what was covered and helped us switch insurance. Any questions we had if he wasn't sure of an answer, he found the answer for us. Very impressed with the professional atmosphere and the staff.